Please read these terms and conditions carefully before using this website
These terms tell you the rules for using our website https://www.carsnip.com (our site).
https://www.carsnip.com is a site operated by Carsnip Ltd (We). We are registered in England and Wales under company number 09296599 and have our registered office at 1 Callaghan Square, Cardiff, Wales, CF10 5BT. We are a limited company.
If you do not agree to these terms, you must not use our site. We recommend that you print a copy of these terms for future reference.
We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms which apply at that time.
We may update and change our site from time to time. We will try to give you reasonable notice of any major changes.
Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us using this form.
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
You must not reproduce the site or any of its content, including through electronic means such as scraping or crawling, without obtaining a licence to do so from us or our licensors.
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.
If you wish to complain about information and materials uploaded by other users please contact us using this form.
Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out below.
You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
Any content you upload to our site will be considered non-confidential and nonproprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of our site a limited licence to use, store and copy that content and to distribute and make it available to third parties.
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out below. You are solely responsible for securing and backing up your content.
These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it. You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.
Contributions must not:
You may use our site only for lawful purposes. You may not use our site:
You also agree:
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
We reserve the right to withdraw linking permission without notice.
The website in which you are linking must comply in all respects with the content standards set out above.
If you wish to link to or make any use of content on our site other than that set out above, please contact us using this form.
We will determine, in our discretion, whether there has been a breach of this policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate, including without limitation:
We exclude liability for actions taken in response to breaches of this policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.
Where we are in control of deciding how and why your Personal Data is processed, we are Data Controllers of your Personal Data. The terms Data Controller and Personal Data are defined within the General Data Protection Regulation. We undertake to act in accordance with the General Data Protection Regulation (including having in place adequate levels of security in respect of such Personal Data).
We are Carsnip Ltd (“Carsnip” “we”, “us” or “our”). We are registered with the Information Commissioner’s Office with registration number 09296599 and you can search our registration details on the Public Register of Data Controllers at www.ico.org.uk.
When you register an interest to use our Services and/or our sites, we may ask you to provide certain information such as your name, date of birth, address, email address and a contact number.
We may also request contact details so that we can communicate with you about our services, for example if you submit an enquiry for information or to send marketing communications.
We will use your information:
When you visit our site, in addition to information you provide to us on the site (such as name and contact details) we may collect certain information automatically from your device. In some countries, including countries in the European Economic Area, this information may be considered personal information under applicable data protection laws. Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location) and other technical information.
We may also collect information about how your device has interacted with our Website, including the pages accessed and links clicked. We may also collect information about the website from which you came before visiting our site. Collecting this information enables us to better understand the visitors who come to our site, where they come from, and what content on our site is of interest to them. We may also use the information to pre-populate fields to make it easier for you to provide information when you return to our sites (using cookies – see more on this at section 11 below).
We use this information for our internal analytics purposes and to improve the quality and relevance of our site to our visitors.
Some of this information may be collected using cookies and similar tracking technology, as explained further under the heading “Cookies and other websites” below.Business Contacts
If you are a business contact we may, for the purpose of conducting business with you (or your employer), collect contact information such as name, address, telephone number, email address as well as name of your employer. In addition, we may correspond with you and that may contain certain Personal Data that we exchange in the ordinary course of business such as to schedule meetings and calls and for the purpose of services we provide to you (or your employer) or you (or your employer) provide to us.General
Generally, whether you are a customer or prospective customer, business contact or a visitor to our site, we may use your Personal Data for the following purposes:
Your Personal Data may be converted into anonymised form in a way which means you cannot be identified from it and then used for the purposes of information security testing, statistical analysis and to enhance our provision of products and services. Our use of all such data will be in line with our responsibilities under the General Data Protection Regulation and other applicable data protection laws and we would always anonymise it before using it for these additional purposes.
Our legal basis for collecting and using the Personal Data described above will depend on the Personal Data concerned and the specific context in which we collect it.
However, we will normally collect Personal Data from you only (i) where we need the Personal Data to perform a contract with you, (ii) where the processing is in our legitimate interests and not overridden by your rights, or (iii) where we have your consent to do so. In some cases, we may also have a legal obligation to collect Personal Data from you or may otherwise need the Personal Data to protect your vital interests or those of another person.
If we ask you to provide Personal Data to comply with a legal requirement or to perform a contact with you, we will make this clear at the relevant time and advise you whether the provision of your Personal Data is mandatory or not (as well as of the possible consequences if you do not provide your Personal Data).
If we collect and use your Personal Data in reliance on our legitimate interests (or those of any third party), this interest will normally be to operate our platform and communicate with you as necessary to provide our Services to you and for our legitimate commercial interest, for instance, when responding to your queries, improving our platform, undertaking marketing, or for the purposes of detecting or preventing illegal activities. We may have other legitimate interests and if appropriate we will make clear to you at the relevant time what those legitimate interests are.Marketing
From time to time we would like to send you details of products and services, which may be of interest to you. The provision of Personal Data for the purposes of direct marketing is voluntary and you do not need to provide such Personal Data in order to receive our Services. Where you have consented, we may:
You can change your marketing contact preferences at any time by Contacting Us or unsubscribing from the relevant communication (email support[at]carsnip.com). To do this in relation to marketing from our group companies and third parties please write to them. Their contact details should be specified in the marketing communication itself which you have received from them.
When you register an interest to use our Services or make use of our Services you consent to us sharing your data with the following parties:
In order to ensure fair and transparent processing, we will, taking into account our processing activities, adopt appropriate procedures for the processing of Personal Data, which shall include implementing technical and organisational measures which take into account the harm that may be suffered, and correct inaccuracies identified in Personal Data processed, so that risk of errors are minimised and your Personal Data is processed in a fair and secure manner.
All information you provide to us is stored on our secure servers which are located in England. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share the password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Some of our service providers and other organisations that we work with (including credit reference agencies), may be located outside the European Economic Area in countries that do not have the same standards of protection for Personal Data as the UK. We will, however, always use every reasonable effort to ensure sufficient protections are in place to safeguard your Personal Data. We will also ensure that our service providers enter into compliant processing agreements, including for transfers of data outside of the European Economic Area, with us to ensure that your Personal Data is processed in accordance with the General Data Protection Regulation and other applicable data protection laws.Marketing
When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymise it or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible.
If you wish to contact us in relation to any of your rights, you can email us at support[at]carsnip.com or contact us by telephone on 01949 382008. Please note that we may ask you to provide a form of identification verification before we can give effect to any such request made by you.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use the following cookies:
Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any Personal Data to these websites.
In some instances, our use of your Personal Data may result in automated decisions being taken (including profiling) that legally affect you or similarly significantly affect you.
Automated decisions mean that a decision concerning you is made automatically on the basis of a computer determination (using software algorithms), without our human review. For example, we use automated decisions to make decisions about creditworthiness. We have implemented measures to safeguard the rights and interests of individuals whose Personal Data is subject to automated decision-making.
When we make an automated decision about you, you have the right to contest the decision, to express your point of view, and to require a human review of the decision. You can exercise this right by contact us using the contact details provided under the “Any questions” heading below.